Making all your marketing work exactly the way it should can seem overwhelming, but we have expert technical consultants who will ensure we automate as much as possible to make the technology do the work for you.

We can provide the insight for your team to take decisions and save your team time meaning you can focus on the creative side of marketing and new innovations for your customers, and the technology can make the rest happen. Our team of marketing and data strategists will review your communications and strategies to ensure your automations are set up to engage customers in the right way.

01

Communications Audit

Our Strategists can assist with a full audit of existing communications and review how your customers interact with the different touch points. The audit can also cover the technical aspects of your automations. A typical audit can include the following:

> All communications across all channels
> Lifecycle journeys and triggers
> Recommendations for optimisation

02

Develop Strategies

We find new ways of continuously improving the customer relationship by developing comprehensive strategies that drive performance and results.

> Contact strategies
> Content strategies
> Workshops
> Insights and recommendations
> Optimisation of 1:1 customer communication

03

Creating a single customer view

We can work with your existing Sigle Customer View to build all the data connections, models and bring in the relevant data sources for automation. We will use your Single Customer View to allow your automation tool to drive the omni-channel customer journey, online and offline.

04

Design, build and send 1:1 communications

We work with you to deliver personalised customer marketing campaigns across devices and channels. Our expertise covers automations across Adobe Campaign, Salesforce Marketing Cloud and Eloqua.

> Automated customer lifecycles
> Campaign management, deliverability and deployment
> Testing and optimisation
> Interactivity, innovation and design

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