Client Stories
Chatbot Improvements
Support the client to improve the level of accuracy and access within their chatbot functionality for South African and Indian audiences specifically.
Digital Transformation
Digitise the student account application process to create a quicker, smoother experience for all new customers.
Data Transformation
Design and build a bespoke data transformation programme to deliver significant impact on revenue and customer experience.
Data & Digital Transformation
We developed an entire new methodology for understanding, documenting, cleaning and preparing each dataset for ingestion and completed user research for each dataset to understand its use case to focus on the most critical parts of each set to ingest
Propensity to Buy
To bolster revenue and customer satisfaction, a luxury automotive manufacturer tasked us with designing a model that would predict when customers where likely to buy a new vehicle.
Subscriber Retention
The UAE's premier streaming service, faced a challenge as subscriber renewal rates plummeted. To boost monthly retention, we were asked to unveil the hidden insights beyond mere content consumption and discover the key factors impacting individual customer loyalty, leading to enhanced CLV.
Accelerated Decision-Making
Our client needed support consolidating 100s of data sources into a single view. Our work dramatically decreased time-to-analysis and generated huge time saving for the company.
Market Research and Development
Our client’s market research division was struggling to collect accurate data on how people washed their clothes. Our experts designed an IoT connected device that could be safely placed into a washing machine, collecting results for our client.
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